Your account may have been closed due to violations of the casino's terms and conditions, suspicious or illegal activity, verification and identification issues, responsible gambling concerns, or technical problems and errors.
Activities that can lead to account closure include:
The casino makes the decision to close accounts in accordance with their terms and conditions and the UK Gambling Commission guidelines.
Yes, a bank can block transactions or an account for gambling-related reasons, such as suspected fraudulent activity or policy violations.
To unblock your account, contact your bank to understand the block reason and comply with any verification process they require.
To pursue legal action, consult a lawyer who specializes in gambling law for advice on your case based on the betting site's terms and the law.
If your account has been closed, you should:
You should have at least 12 months to verify your identity and withdraw your funds after account closure. Restrictions may apply if the closure was due to illegal activity or failure to verify identity.
For more information, visit the Gambling Commission's advice on closed accounts.
Yes, a betting site can restrict or suspend your account if they believe you are winning an excessive amount, which might indicate professional betting or exploitation of their systems.
Betting sites use various methods to determine if a user is exploiting their system:
Accounts can be closed for violating terms, suspicious activity, verification issues, responsible gambling concerns, or technical errors.
Duplicate accounts, betting from restricted countries, using VPNs, account sharing, incorrect payment details, professional betting, cheating, bonus abuse, or unusual betting patterns can trigger closure.
The casino has the authority to close accounts in line with their policies and UK Gambling Commission regulations.
Yes, banks can block accounts for suspected fraudulent gambling activity or policy violations.
Contact the casino's customer support for the block reason and follow their instructions to unblock your account.
You can pursue legal action but should first consult with a gambling law specialist to evaluate your case.
Review the casino's terms, contact support for an explanation, and consider appealing or filing a complaint if necessary.
You should have 12 months to verify your identity and withdraw funds, unless access is restricted due to illegal activities or verification issues.